Privacy Policy

The Viking Woodshops ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your information when you visit our website at theVikingWoodshops.com or contact us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, and message content)
• Sign up for our shop launch notification list (email address)
• Request a custom order quote (name, email, project details)
• Email or otherwise contact us directly

Information Collected Automatically

When you visit our website, we may automatically receive:

• IP address and general geographic location (country/region)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or search term
• Date and time of your visit

This data is collected via analytics tools and server logs to help us understand how our site is used and improve your experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Types of cookies we use:

• Essential cookies — required for the site to function (e.g., session management)
• Analytics cookies — help us understand traffic patterns (e.g., Google Analytics)
• Preference cookies — remember settings like language or region

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and customer service requests
• Process and fulfill custom order requests and quotes
• Send you our shop launch notification if you signed up
• Send transactional emails (order confirmations, shipping notifications)
• Improve and optimize our website and user experience
• Comply with legal obligations
• Protect against fraudulent or illegal activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent — when you sign up for our notification list or submit a contact form
• Legitimate interests — to improve our website and respond to inquiries
• Legal obligation — when required by applicable law

4. Data Sharing and Disclosure

We may share your information with:

• Service providers — third-party vendors who assist with website hosting, email delivery, analytics, and payment processing. These providers are contractually obligated to protect your data.
• Legal authorities — when required by law, court order, or governmental authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

Our website may use the following third-party services, each with its own privacy policy:

• Google Analytics — website traffic analytics (Google Privacy Policy)
• Google Fonts — font delivery via Google's CDN
• Email service providers for transactional and notification emails
• Payment processors (when the store launches) — Stripe or similar, PCI-DSS compliant

We do not control how third parties collect or use your data. Please review their policies directly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to 2 years. You may request deletion at any time (see Your Rights below).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption for all data in transit
• Secure, access-controlled servers
• Limited staff access to personal data

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request that we delete your personal data ("right to be forgotten")
• Portability — request your data in a machine-readable format
• Opt-out — unsubscribe from marketing emails at any time via the link in any email
• Restrict processing — request we limit how we use your data
• Object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at privacy@theVikingWoodshops.com. We will respond within 30 days.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt-out of the sale of personal information. We do not sell personal information. To submit a request, contact us at privacy@theVikingWoodshops.com.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.